Moneygram proud to offer diverse and innovative options for transferring funds around the world

In an interview with MoneyGram’s Kaushik Roy- Senior Regional Director, South Asia, we scoop out information about the services and other benefits offered by it.

Q) Why did MoneyGram choose cricket? What does this sponsorship mean to us?

A) MoneyGram’s brand and services are well known in ‘cricket countries’ and we are committed to supporting initiatives that matter to our valued customers. Since 2011, MoneyGram has been the official sponsor of the ICC Cricket World Cup and we are proud to help bring the beloved sport to its fans all over the world.

Q) What services does MoneyGram offer to consumers living in Australia who need to send money to India?

A.) We are proud to offer diverse and innovative options for transferring funds around the world. MoneyGram has about 1,000 agent locations in Australia, including self-service kiosks at 7-Eleven stores.

The kiosks provide convenient, easy-to-use money transfer services 24 hours a day, allowing consumers to send funds to family quickly and securely any time they wish.

MoneyGram is the only funds transfer provider in Australia to offer money transfer services through a kiosk. We also recently announced the launch of account deposit service to India.

Consumers can now send money to all rupee-denominated bank accounts in India in as little as three hours, when sent during National Electronic Funds Transfer (NEFT) network processing hours. MoneyGram currently offers a $0 fee for sends over AUD $1,000.

Q.) Other than receiving funds directly into bank accounts, where else can consumers in India pick up transferred funds?

A) MoneyGram has more than 53,000 agent locations in India, including 6,000 post offices through our relationship with India Post, the world’s largest postal network. We also have relationships with Supreme Securities, UAE exchange and Thomas Cook. This network facilitates easy and convenient cash pick-up within ten minutes, subject to agent hours of operations.

Q) Who uses MoneyGram’s transfer services and why?

A) Almost half of the world’s population does not have access to traditional financial institutions or are underserved by banks. People in more than 200 countries depend on MoneyGram’s services to provide funds to loved ones for essential needs like education, food and housing. We are proud to connect families all over the world through our network of 350,000 agent locations.

In addition to our convenient locations in popular places such as grocery stores, post offices and banks, we are building innovative channels that enable consumers to transfer money anytime and anywhere, either in-person, online or through their mobile phones.

Q) How does MoneyGram price its services?

A) MoneyGram is proud to deliver an essential service at a good value. Our fees are transparent and affordable. In fact, our global average send fee (including foreign exchange) of less than five percent of the value of money transferred is substantially lower than the average fee for an international bank transfer and is very competitive in our industry.

Q) How does MoneyGram invest in the Indian communities?

A) MoneyGram believes early education is at the heart of a better life – economic opportunities, healthier families, individual freedom and empowerment — the Foundation focuses solely on helping children around the world gain better access to educational facilities and learning resources. In 2014, the MoneyGram Foundation funded operations for three Mobile Science Labs through the Agastya International Foundation. The labs travel to 30 schools throughout rural India, teaching children to use hands-on science models in physics, chemistry, biology and math. Each lab impacts more than 7,000 children.

Q) How does MoneyGram protect its customers from fraud?

A) MoneyGram’s services and products are trusted by tens of millions of consumers around the globe to connect family, friends and loved ones through reliable money transfers. Each month, we prevent millions of dollars of suspected fraud activity through our fraud prevention and monitoring.

MoneyGram has also taken a leadership position in consumer fraud education and is the founding member of the Scam Awareness Alliance, a nonprofit organization that provides information about scams. Consumers can learn more at scamawareness.org.

Q) What makes Australia such an important market for MoneyGram?

A) Over six million immigrants reside in Australia and more than AUD $5 billion is sent across borders each year. MoneyGram provides a valuable service to these consumers who need to send money to family and friends in their home countries.

Q) Why MoneyGram over other transfer providers?

A) MoneyGram offers consumers reliable, quick and affordable services in more than 200 countries and territories. We have more than 350,000 locations where we offer our services through stores like retailers, grocery & convenience stores, post offices, and banks. We help people send money to their families to cover expenses ranging from the everyday to the emergency and — everything in between.