NSW Fair Trading Minister Matthew Mason-Cox is today warning NSW consumers in storm affected areas to avoid using unlicensed tradespeople to repair damaged homes and to be mindful of their consumer rights.
“Unfortunately, storms and flooding are often followed by unlicensed tradespeople who are out to make quick money as vulnerable residents try to mop up from the damage,” Mr Mason-Cox said.
“Be cautious of anyone knocking on your door purporting to be a tradesperson and always ask to see their licence. “Consumers should go to the NSW Fair Trading website www.fairtrading.nsw.gov.au or call 13 32 20 to ensure the tradesperson has the appropriate licence.
“If you are approached by unlicensed tradespeople, report it immediately to NSW Fair Trading.”
Mr Mason-Cox also urged residents not to get up on any roof fitted with solar panels, particularly if tree branches have come down.
“Damage to a roof can interfere with normal solar panel operation,” he said.
“There can be electrical hazards with solar panels or photovoltaic arrays that can generate an electrical current as long as there is sunlight, regardless of whether or not the electrical supply from the main grid has been turned off.
“If you are unsure about the main of your solar panel installation, contact the installer or get the advice of a licensed electrician. “Do not turn on the equipment without checking first.’’
Mr Mason-Cox said storm damage could be a major issue for landlords, tenants and real estate agents when a rental property was damaged. “NSW Fair Trading can provide advice on rights and obligations with regard to urgent repairs and compensation,” Mr Mason-Cox said.
NSW Fair Trading can assist storm victims with:
· Information on how to choose suitable tradespeople to carry out repairs
· Information about deposits and contracts
· Information on rights and obligations for renters and landlords
· Referrals to other service providers, including legal and financial specialists.